Shipping Information


Processing time: please allow 3-7 business days or 5-15 business days for handmade items (shoes, "costume" dresses/bodysuits). From 01/22/2019 to 02/15/2019 please allow 10+ business days for all items & Expedited Shipping won't be available.






Tracked Economy Shipping

15 to 35 working days



International Tracked Shipping

10 to 17 working days

 (for each product)


(*currently unavailable)

Express Shipping

(DHL, UPS, TNT, similar)

3 working days

35GBP for each item. extra shipping fee to add on


(with exceptions - contact us for more information)
Shipping price includes tracking information and package insurance.
Most of our items are available for expedited shipping. To check eligibility for an item, please email us.


Separate Packages:
In some instances, an order may be split into different packages.
Customs and Taxes:
Packages may be delayed due to unexpected circumstances such as random custom inspections, or other unknown reasons.
Customs, import taxes, tariffs and item seizures are the sole responsibility of the customers. We will always dispatch your order so you don't need to pay tax, but we cannot guarantee there will be no tax.
Unclaimed Orders&Others:
We are not responsible for any packages returned to us as refused, unclaimed, undeliverable, or because of incorrect or insufficient address.
It's from your responsibility to follow the item and their updates during delivery time. If after the delivery time of the delivery method you choose you don't receive the item we are unable to help you.

If you haven't received by email a tracking number or your package by the 10th business day, please check your spam inbox.

It is normal that your tracking number is not instantaneously working when you receive your tracking number because it is traveling to you - only when your national post gives input of the package in your country then the tracking number will work on your national post website. Until then, your tracking number may be able to track on or other.